YOUR SAFETY IS OUR PRIORITY: COVID-19 UPDATES AND FAQ’S
All patients complete a screening questionnaire when they arrive at our office or surgery center. All our TEAM members are screened each day.
For protection and safety, all patients, guests, doctors and TEAM will be required to bring and wear a mask when in our office or surgery center.
Each patient and TEAM members have temperatures taken before entering our office or surgery center. We ask that patients do NOT come in if they have a fever or other respiratory symptoms.
We hired additional TEAM members to implement enhanced cleaning methods to meet CDC requirements for disinfecting and sanitizing our entire facility and surgery center throughout the day and between patients.
Plexiglass shields have been installed throughout our clinics, including the patient counselor offices, check in and check out, and in the exam rooms.
What do patients need to do prior to coming to Heaton Eye Associates?
We have taken many measures to ensure a safe environment for our TEAM and our patients. We ask that you bring and wear a mask – if you do not have one, we will provide one for you. We ask that if you are not feeling well, or have been in contact with someone who is sick, to stay at home until you are feeling better.
Is it safe to have eye surgery?
Yes. With the rigorous protocols we have implemented, it is safe to have eye surgery. There have been no reported cases of COVID-19 transmission from eye surgery.
Can I bring someone with me to my appointment?
To help with social distancing and to maintain the reduced number of people in our clinic at any given time, we ask that anyone accompanying you to your appointment wait in the car or outside until you are done. If you require assistance from a caregiver, or if it is critical that you have someone with you, we will certainly make exceptions on a case-by-case basis.
Is Heaton Eye Associates testing patients for COVID-19?
At this time, we are not currently providing on-site testing for patients or TEAM members. However, we staying up-to-date on testing and vaccination guidelines and will work with local healthcare facilities as needed to help obtain testing.
Can my eye become infected with COVID-19?
Conjunctivitis (or “pink eye”) is very uncommon in those who have COVID. Although unlikely, it is possible that a person infected with COVD could pass the virus to an uninfected person via aerosl droplets landing on the eye, or through hand to eye contact.
If you have other questions, please don’t hesitate to ask any of our TEAM members. We are incredibly thankful for your support and loyalty to our practice. We are looking forward to seeing each and every one of our patients for your continued vision care needs!