Patient Testimonials
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What Our Patients Are Saying About our Doctors
“I’ve needed glasses since my college days, and they have made it more difficult to play sports and limited my life in general. I wanted to be free from the restriction of glasses! I chose Heaton Eye Associates because they had great reviews, and as a doctor myself, I trusted Dr. Muirhead – we both graduated from the same medical school!”
“After my husband had such an amazing experience with Dr. Nickel, I decided to take the leap too! From the first visit to the surgery, I’ve met some of the kindest and most professional eye care pros. As a cherry on top of a great experience, Dr. Nickel prayed with me before surgery. I highly recommend Heaton Eye Associates!”
“I wanted to see clearly without contacts and glasses. I love that I will be able to enjoy clear, crisp vision for years to come! I chose Heaton Eye Associates because they have a wonderful reputation, and trusted doctors and staff.”
“I was ready to be out of contacts and glasses, and I chose Heaton Eye Associates because they have a great reputation. Everyone who worked with me made me feel comfortable and well taken care of. I recommend Heaton to anyone I know!”
“My experience with Heaton has been absolutely amazing! The staff and doctor made me feel like part of the family. They kept me comfortable and worry free during my procedure. Dr. Hardin walked me through all the steps while I was having my LASIK so I felt completely safe, and there was no pain at all. I’m so happy with my decision!”
Online Reviews
3415 Golden Road
Tyler,
TX
75701
10/28/2025
I was so worried when I started seeing specks. Floaters. Ive had dried eye before so I was concerned. Going to my checkup I learned that it wasnt as bad as I thought. We always think worst case scenario sometimes. But I was comfortable at this office. I didnt wait long. And I received the help I needed. And I think it was really generous to get a sample of the eye drops that I was going to need and coupons. And Im thankful that Im going to be okay. Always be concerned when something like that happens and go to your doctor. Thats what they are here for to help us and care for us.SincerelyFrankie Linton
10/28/2025
Was very satisfied with the customer service. My husband is in a W/C and was kind of hard to maneuver but they acted like it was a normal thing. Dr Risner examined him and said with all the problems he had, it basically would be an extra cost to get glasses this visit. Come back in 6 months and maybe some of his other health problems would be resolved and then he might need a new RX. I greatly appreciated that. Thank you
10/28/2025
Answered all my questions and felt at ease during my appointment Thank you!
10/28/2025
I had cataract surgery and I cant imagine how I could have had better care, or results. There is obviously some concern when someone is working on your eyes, but it appears my results are excellent. On top to that, all my visits at the beautiful new facility were prompt with minimal waiting time. Every staff person was friendly and courteous. I enjoyed the Christian background music. Dr. Dossey took the time to answer my questions and offered a prayer before each surgery. He also called me personally the evening after each surgery to check on my recovery. I will recommend the Heaton Surgery center and Dr. Dossey to everyone looking for opthamological care.
