Patient Testimonials

LASIK Testimonials

“I had LASIK done in both my eyes and the next day at my follow up I was seeing 20/20! I’ve been dealing with glasses or contacts since the 5th grade (I’m 30) and as I’ve gotten older, my eyes have become dry, making my contacts very uncomfortable. I don’t know what took me so long to finally do this! I’m not in any pain whatsoever. The waiting area at the surgery center was very comfortable, and every staff member at the Longview and Tyler location were exception! Thank you all!”

Dannielle S.

“I had my LASIK surgery Jan 12 and I am so excited to say that just one day after, I’m driving around without glasses! It’s an unbelievable feeling. I’ve worn glasses for 16 years and being able to walk out of the house without them is amazing. The whole experience deserves a 10. Thank you to all the staff and doctors for this wonderful experience!”

Paloma R.

“Dr. Hardin did my LASIK. The day after I had 20/15 vision – it is a great feeling knowing I don’t have to deal with corrective lenses anymore!”

Matt V.

“I had an excellent experience at Heaton! From the first free exam to getting me in the car after the surgery, everything was top-notch! I especially liked their surgery center which was dimly lit, and super relaxing and plush. One of the things that stood out to me, was Dr. Nickel asking if he could have a short prayer with me before the surgery. It was a very gracious and personable gesture. I am now seeing 20/15! I will definitely be recommending them to all who will listen. Thank you!”

Clara P.

“Awesome experience! Best staff ever, well worth the drive from Louisiana!! 20/15 overnight!!”

Cody C.

“I recently had LASIK with Dr. Heaton and cannot express how great my vision is now! The process was very thorough and I felt comfortable the whole time. Thanks to the wonderful staff that always had smiles on and were genuinely considerate with all of my needs. I would HIGHLY recommend Heaton Eye Associates to anyone that is remotely interested in having LASIK surgery done. It’s a very fast and painless procedure that will last me a lifetime!”

Danielle M.

What Our Patients Are Saying About our Doctors

“I’ve needed glasses since my college days, and they have made it more difficult to play sports and limited my life in general. I wanted to be free from the restriction of glasses! I chose Heaton Eye Associates because they had great reviews, and as a doctor myself, I trusted Dr. Muirhead – we both graduated from the same medical school!”
– Dr. Kyle Howard, Pediatrician in Marshall
(Photo of Joel Muirhead, M.D. and Dr. Kyle Howard)

“After my husband had such an amazing experience with Dr. Nickel, I decided to take the leap too! From the first visit to the surgery, I’ve met some of the kindest and most professional eye care pros. As a cherry on top of a great experience, Dr. Nickel prayed with me before surgery. I highly recommend Heaton Eye Associates!”
– Rachel R.
(Photo of Todd Nickel, D.O. and Rachel R.)

“I wanted to see clearly without contacts and glasses. I love that I will be able to enjoy clear, crisp vision for years to come! I chose Heaton Eye Associates because they have a wonderful reputation, and trusted doctors and staff.”
– Heather G.
(Photo of Joel Muirhead, M.D. and Heather G.)

“I was ready to be out of contacts and glasses, and I chose Heaton Eye Associates because they have a great reputation. Everyone who worked with me made me feel comfortable and well taken care of. I recommend Heaton to anyone I know!”
– Melissa K.
(Photo of Charles Heaton, M.D. and Melissa K.)

“My experience with Heaton has been absolutely amazing! The staff and doctor made me feel like part of the family. They kept me comfortable and worry free during my procedure. Dr. Hardin walked me through all the steps while I was having my LASIK so I felt completely safe, and there was no pain at all. I’m so happy with my decision!”
– Ashley W.
(Photo of Thad Hardin, M.D. and Ashley W.)

Don’t Take Our Word For It… See It Live

  • Heaton Eye Associates

    4.8 out of 5 stars

    Dayle Aulds
    Dayle Aulds

    5 out of 5 stars

    posted 3 months ago

    Very pleasant, well-trained, friendly staff, who actually treated me like they really cared about me personally, even though I was only one of the two large rooms full of other patients there. Very well-organized operation, conducted in a minimum amount of perfectly designed space, although all seemed to respect & even like each other! I got exactly what I came for, & I’m extremely pleased with the whole experience! I highly recommend this eye clinic!

    Jody Johnson
    Jody Johnson

    5 out of 5 stars

    posted 3 months ago

    Always a great experience at Dr. Heaton’s office. It was a pleasure to have Evelyn as my tech. She was very knowledgeable when I had questions and was very nice. Dr. Heaton was great as always and I recently had the help of Gina with picking out frames and getting my new glasses fitted perfectly. At the same time she also helped me with glasses that I had ordered from somewhere else that were so out of adjustment even when brand new that they caused me a lot of pain and sores on my nose. So Thankful for her help and now I have two great pairs of glasses that are perfect! Thank you so very much!

    Don T
    Don T

    2 out of 5 stars

    posted 3 months ago

    I was disappointed in my recent service at Heaton. I spent a significant amount of time with the Assistant who first served me, explaining that my prescription, for distance beyond reading, was not working. I explained that I could see better without my glasses, than with them, for distances of longer than close reading requires. I also agreed to pay extra for some examination services for a more complete evaluation. The Dr. saw me before all the examination services were completed, and the Dr. seemed dismissive of changing the prescription for longer distances--he suggested I just take my glasses off when I was not reading. I am not sure I will return, and I know my wife cancelled her appointment with Heaton after my experience.

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