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Patient Testimonials

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What Our Patients Are Saying About our Doctors

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“I’ve needed glasses since my college days, and they have made it more difficult to play sports and limited my life in general. I wanted to be free from the restriction of glasses! I chose Heaton Eye Associates because they had great reviews, and as a doctor myself, I trusted Dr. Muirhead – we both graduated from the same medical school!”
Dr. Kyle Howard, Pediatrician in Marshall
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“After my husband had such an amazing experience with Dr. Nickel, I decided to take the leap too! From the first visit to the surgery, I’ve met some of the kindest and most professional eye care pros. As a cherry on top of a great experience, Dr. Nickel prayed with me before surgery. I highly recommend Heaton Eye Associates!”
Rachel R.
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“I wanted to see clearly without contacts and glasses. I love that I will be able to enjoy clear, crisp vision for years to come! I chose Heaton Eye Associates because they have a wonderful reputation, and trusted doctors and staff.”
Heather G.
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“I was ready to be out of contacts and glasses, and I chose Heaton Eye Associates because they have a great reputation. Everyone who worked with me made me feel comfortable and well taken care of. I recommend Heaton to anyone I know!”
Melissa K.
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“My experience with Heaton has been absolutely amazing! The staff and doctor made me feel like part of the family. They kept me comfortable and worry free during my procedure. Dr. Hardin walked me through all the steps while I was having my LASIK so I felt completely safe, and there was no pain at all. I’m so happy with my decision!”
Ashley W.

Online Reviews

05/08/2018
5 stars 5
My husband had lasik eye surgery a year ago at Heaton Eye Associates. It was scary wondering if it was going to work, how well it will work, and how long it would take to recover. We own our own business so there isn't any time for "down time". With several appointments, he had to have his eyes dilated which makes for a hard day at work. The day of surgery was the worst for him. It did hurt while recovering. My suggestion is to take Tylenol with you so you have it. I had to stop at Walgreens and get him some. Prior to surgery, he could not see if he didn't have his contacts in. It was all he remembered so he didn't know any different and wondered if it was even worth it to have the surgery. He is so happy he did it now. His sight it better than 20/20 now. The only regret he has is that he did not do it sooner. Through the care credit card, we were able to pay it out with 0% interest. The staff and doctors were great, very friendly and helpful.

04/07/2018
5 stars 5
I received Lasik from Nickols yesterday, and I am a totally new person today! From the time I walked in the door to leaving with "my new eyes" it was a fantastic experience! Highly recommended!

03/29/2018
5 stars 5
I'm so satisfied with my visits to Heaton Eye Associates. Everyone I spoke with - from the front desk all the way to the surgery suite - were so kind, understanding, and knowledgeable. At first, Lasik surgery always seemed like one of those bucket list things that maybe I'd get around to one day. But the staff reassured me that I was a great candidate and that it would change my life. I was able to get an appointment for surgery very soon after my second consultation.Timeline: first consultation one week, second consultation the soonest Monday I had available, surgery two days after that. They mean serious business, and they really make you feel like everything about you is priority, always checking in on your level of comfort, making sure all of your questions are answered, and working in your best interest.The facility itself is very professional and tidy. There are multiple waiting areas that all have clean seating, magazines, and televisions. Before surgery they put you into a relaxation suite that is dark, quiet, and calm. The entire building seems like it was built and designed with patients in mind.Dr. Nickel was very professional and reassuring. The lasik procedure was explained to me multiple times, and they also gave me written literature to review so I didn't have to worry about forgetting anything after surgery.Surgery itself was mind-blowing. *DO NOT* under any circumstances look at YouTube videos of Lasik. It was slightly uncomfortable but there was no pain until a little after the procedure from my eyes being dry. I followed their advice about aftercare and took a long nap. I woke up this morning with near perfect vision. At my follow up appointment I mentioned to Dr. Nickel that some things were still blurry, which had me nervous. He explained clearly that this was normal, checked on my eyes again and let me know there was some haziness in my corneas that would go away within weeks. I love that they help you set your follow up appointments and genuinely care for each of their customers.Thank y'all for all of your help! I couldn't be more grateful.

03/28/2018
5 stars 5
Great staff and great doctors! Dr. Risner did my PRK (lasik) and I love it. Being free from glasses has been so great!!!

03/28/2018
5 stars 5
Great staff and great doctors! Dr. Risner did my PRK (lasik) and I love it. Being free from glasses has been so great!!!

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