Patient Testimonials

Dr. Risener is a great doctor. An expert in his field !

This must be one of the busiest eye clinics, and the most popular, in Tyler. I expected no less after a friend gave them a glowing recommendation. Their operation is as efficient as it could be given the sheer volume of humans in there! The staff - which was plentiful! - were all friendly and caring and I never felt lost in the crowd. Dr. Dossey was first rate and I would definitely recommend him. They scheduled me for my minor procedure quickly and I feel sure it will be handled as thoroughly and well as my initial appointment. As one would expect, I had a rather long wait in the reception area, but other than that small complaint, I have nothing bad to say. Now I see an optometrist, Dr. Marshall, whose staff is equally as efficient as the surgical side of this clinic, and just as pleasant. Very pleased to be an ongoing patient there.

This a wonderful place . The staff was great. Smiles on everyone faces and a warm welcome. Thanks to everyone that works there.

Service and associates are wonderful

This is an excellent facility. Patient care begins at the front desk. They are polite, caring, genuine, informative. The waiting room is clean and pleasant including the fish tanks. They are timely! The medical staff is professional. I wish other medical facilities would go take lessons at Heaton on how to treat patients.