Patient Testimonials
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What Our Patients Are Saying About our Doctors
“I’ve needed glasses since my college days, and they have made it more difficult to play sports and limited my life in general. I wanted to be free from the restriction of glasses! I chose Heaton Eye Associates because they had great reviews, and as a doctor myself, I trusted Dr. Muirhead – we both graduated from the same medical school!”
“After my husband had such an amazing experience with Dr. Nickel, I decided to take the leap too! From the first visit to the surgery, I’ve met some of the kindest and most professional eye care pros. As a cherry on top of a great experience, Dr. Nickel prayed with me before surgery. I highly recommend Heaton Eye Associates!”
“I wanted to see clearly without contacts and glasses. I love that I will be able to enjoy clear, crisp vision for years to come! I chose Heaton Eye Associates because they have a wonderful reputation, and trusted doctors and staff.”
“I was ready to be out of contacts and glasses, and I chose Heaton Eye Associates because they have a great reputation. Everyone who worked with me made me feel comfortable and well taken care of. I recommend Heaton to anyone I know!”
“My experience with Heaton has been absolutely amazing! The staff and doctor made me feel like part of the family. They kept me comfortable and worry free during my procedure. Dr. Hardin walked me through all the steps while I was having my LASIK so I felt completely safe, and there was no pain at all. I’m so happy with my decision!”
Online Reviews
3355 Earl Campbell Pkwy
Tyler,
TX
75701
11/06/2024
The staff at Heaton are very caring, thorough, and personable. They each took the time to make sure I was comfortable from Registration to checkout!
11/06/2024
I think Dr. Carter is wonderful and very knowledgeable and caring.
11/05/2024
Nice people and quick checkin. In and out quickly. Dr. Was nice and seem very knowledgeable. At check out is the only issue I have. Some reason the billing department isnt on the ball because I have to repeatedly tell them the two insurance I have Medicare and Medicaid. They keep asking for payment and I have to remind them each time that if the two insurances dont pay that I cant. Both have an annual eye exam allowance. I should not have a copay. The problem seem to be the insurance department isnt coordinating the two payments. They keep sending me bills and I have repeatedly given them the information. If this matter could be remedied Id appreciate it.
