Patient Testimonials
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What Our Patients Are Saying About our Doctors
“I’ve needed glasses since my college days, and they have made it more difficult to play sports and limited my life in general. I wanted to be free from the restriction of glasses! I chose Heaton Eye Associates because they had great reviews, and as a doctor myself, I trusted Dr. Muirhead – we both graduated from the same medical school!”
“After my husband had such an amazing experience with Dr. Nickel, I decided to take the leap too! From the first visit to the surgery, I’ve met some of the kindest and most professional eye care pros. As a cherry on top of a great experience, Dr. Nickel prayed with me before surgery. I highly recommend Heaton Eye Associates!”
“I wanted to see clearly without contacts and glasses. I love that I will be able to enjoy clear, crisp vision for years to come! I chose Heaton Eye Associates because they have a wonderful reputation, and trusted doctors and staff.”
“I was ready to be out of contacts and glasses, and I chose Heaton Eye Associates because they have a great reputation. Everyone who worked with me made me feel comfortable and well taken care of. I recommend Heaton to anyone I know!”
“My experience with Heaton has been absolutely amazing! The staff and doctor made me feel like part of the family. They kept me comfortable and worry free during my procedure. Dr. Hardin walked me through all the steps while I was having my LASIK so I felt completely safe, and there was no pain at all. I’m so happy with my decision!”
Online Reviews
3355 Earl Campbell Pkwy
Tyler,
TX
75701
10/23/2025
My experience was very pleasant. It was not a rushed visit. Dr. Dossy answered all my questions
10/23/2025
Friendly support team. I noticed that the offices waiting area were not as clean as it should be. Empty cups, trash on the floor. Overall it needs updating. Brighter not dark dull.
10/22/2025
The Dr and the lady that ran the test were great. When I went to check out they were charging me as medical. I asked why. They said because it shows you were having headaches. I told them that the visit was for a regular eye exam, the only time headaches were mentioned is when the girl asked if Ive had headaches. I said yes but I think its due to my medication not my eyes. That was very fishy that they were trying to charge me for medical. The other thing is, nothing was set up to help me get new glasses. They send you to check out and then the receptionist was like, well you can see if one of the glasses ladies is available to help you. I walked out. Ill just get my glasses somewhere else.
10/22/2025
Very friendly and skilled staff working together extremely well. The best run practice I have ever seen.
