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Patient Testimonials

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What Our Patients Are Saying About our Doctors

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“I’ve needed glasses since my college days, and they have made it more difficult to play sports and limited my life in general. I wanted to be free from the restriction of glasses! I chose Heaton Eye Associates because they had great reviews, and as a doctor myself, I trusted Dr. Muirhead – we both graduated from the same medical school!”
Dr. Kyle Howard, Pediatrician in Marshall
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“After my husband had such an amazing experience with Dr. Nickel, I decided to take the leap too! From the first visit to the surgery, I’ve met some of the kindest and most professional eye care pros. As a cherry on top of a great experience, Dr. Nickel prayed with me before surgery. I highly recommend Heaton Eye Associates!”
Rachel R.
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“I wanted to see clearly without contacts and glasses. I love that I will be able to enjoy clear, crisp vision for years to come! I chose Heaton Eye Associates because they have a wonderful reputation, and trusted doctors and staff.”
Heather G.
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“I was ready to be out of contacts and glasses, and I chose Heaton Eye Associates because they have a great reputation. Everyone who worked with me made me feel comfortable and well taken care of. I recommend Heaton to anyone I know!”
Melissa K.
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“My experience with Heaton has been absolutely amazing! The staff and doctor made me feel like part of the family. They kept me comfortable and worry free during my procedure. Dr. Hardin walked me through all the steps while I was having my LASIK so I felt completely safe, and there was no pain at all. I’m so happy with my decision!”
Ashley W.

Online Reviews

11/28/2024
5 stars 5
Everyone very nice and made sure you were comfortable

11/28/2024
5 stars 5
My new favorite eye doctor. Perfect treatment and she was patient with all my questions.

11/28/2024
5 stars 5
Super friendly, efficient staff. Not to say anything bad about the Heaton office in Longview, but in every way it was a better experience than my three years of visits there. I will be sticking with the Tyler office since I have to go every six months. Emily Marsh OD was great. Also, the person (I can't remember her name) in the glasses area was so much nicer. She didn't act like it offended her that I wanted to know my pupillary distance because I buy my round glasses online. If they carried frames like that, I would've bought them there. Kudos to the one who did my vision testing, as well. She checked things no other optometrist ever has.

11/27/2024
5 stars 5
Great staff, very knowledgeable and friendly.

11/27/2024
5 stars 5
Every attentive and informative with the procedures being done

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